It is to be truily with the person, is to be available, without preconception to feel what the person is telling. The empatia alone will occur will have an unconditional acceptance of the person. 2.4.2 Unconditional acceptance or respect Is the capacity to receive the other without placing conditions, integrally, without judging it for what it speaks, thinks, feels, made or makes. This means that it must accept it while human being, agreeing or to stretches of it does not speak. This acceptance on the part of the listener allows the person to accept if becoming capable of if understanding and recognizing while to be – human. 2.4.3 Congruence Is the capacity to be we ourselves, of if showing to the other in authentic way being transparent, to be cliente of the proper feelings that can be a refugee in the presence of the person, being in tunning I obtain exactly, being true.
2.4.3 Confrontation Is the capacity to identify the certain contradictions and to communicate to the person discrepancies or incoherences in its behavior, bringing it for its reality. It is to show the difference between what it is and what it seems to be. 2.4.4 Imediaticidade Is the capacity to work approaching the feelings that occur at the moment, in the act, becoming it concrete what one tries in relation to the other during the listening process. 2.4.5 Concreticidade Is the capacity to interpret and to transform the experience of the other, that the principle was obscure, into specific, concrete elements, so that he himself can understand its experience and its meanings, to the confused times, as ' was one; ' it breaks-cabea' '. 3. CONCLUSION As it could be observed in the bibliographical revision we must humanizar the human being, this because with passing of the time it had a desumanizao, individualizao, left of side the goodness, the compassion, understanding, thus generating the desumanidade.